Help Center

Contact support

A person reads every message. We reply within 24 hours — usually sooner on weekdays.

Email

support@consentforms.com

Best for account, billing, and anything broken. Attach screenshots.

Ask Jarvis

In-app chat

Signed in? Use the round Ask Jarvis button. How-to questions are answered there. Say you want a human and a teammate joins that same chat.

What to include

  • The email on the account, and the form link (/f/…) if it is about one form.
  • What you clicked, what you expected, and what happened instead.
  • Browser and device (Safari on iPad, Chrome on Windows, and so on).
  • A screenshot. Circle the control if you can.

Turnaround

We aim to reply to every email and every handed-off Jarvis chat within 24 hours. Messages that arrive Friday evening may get the first reply Saturday or Monday morning, still inside that window. We do not offer phone support.